FAQ
Personal Loan
How do I apply for a Personal Loan?
You may apply online here, anytime.
If you need future assist and more information, please text via WhatsApp: 012 9668 377.
Eligibilities & Document Required for Personal Loan
Details:
Eligibility:
1. Individuals aged 21 to 60 years old.
2. Minimum monthly gross income Rm2,000.
3. Malaysia Citizen.
4. Not declare bankruptcy.
5. Private and government sector employee.
Document required:
1. Your NRIC (MyKad)
2. Latest 3 months’ salary slip
3. Bank statement (latest 3 months, PDF preferred)
4. Latest 2 years KWSP
5. Latest utilities bills
How much is the interest rate?
The annual interest rate is up to 18.0%.
What are the minimum and maximum loan tenures?
The minimum 3 months to maximum 24 months (2 years)
* Subject are depends on individual credit scoring evaluation.
Payment
When is my first repayment date?
Contract signed on the 15th of the month
→The first repayment date will be the 15th of the following month.
How do I make repayments to 1 FINANCE?
Currently, 1 FINANCE only accepts repayments via online transfer or bank deposit thru our selected bank. We cannot accept cash over the counter at our office.
How will I know if my repayment was received?
Once repayment has been processed, you will receive a confirmation SMS from 1 FINANCE.
How do I request a full/early settlement?
You may settle before the maturity of your loan at any time without being imposed with a termination fee as there is no lock-in period. However, you must notify 1 FINANCE at least 30 days prior to the desired date of full/early repayment and required to make full payment of total outstanding principal and billed interest only.
You may contact us at 0129668377 or send an email directly to cs.efinance2@gmail.com before paying off your loan amount.
How do I request for a refund?
1 FINANCE will contact you via call or SMS. 1FINANCE(M) will refund the excess fund upon confirmed that your account has fully settled with excess funds to be refunded.
If you paid your monthly instalment with excess funds and would like to request a refund before your full settlement, please call us at 012 966 8377 or send an email to cs.efinance2@gmail.com.
What are the major risks if I default on my payment?
A representative may contact you.
You will be required to pay a late payment charge (8.0% per Outstanding installment amount (*1) ). It is calculated daily and charged on the next due date.
Calculation Method
The calculation method for the late payment charge is: “Outstanding installment amount x 8.0% / 365 days x Number of days past due (*2) “.
※1 It means the overdue installment amount or the remaining amount when there is a partial payment.
※2 We provides a grace period of five days from the due date, where late payment charges will not be imposed. However, after the grace period late payment charges will be charged, including the five days.
How to check my repayment due date?
You may check your account details on your account page here or you may contact 1 FINANCE at 0129668377.
How to check my monthly installment amount?
You can check your account details by contacting 1 FINANCE at 0129668377.
Apply Now
